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Job Details

Customer Service Associate III

  2024-05-08     Bausch + Lomb     All cities,MO  
Description:

**Customer Service Associate III**

**Location:** US-MO-Saint Louis, Missouri, US **OBJECTIVES/** **PURPOSE** **OF JOB** KEY ACTIVITIES/ RESPONSIBILITIES **JOB** **DESCRIPTION** Support all business aspects in accordance with GAAP, ISO, SOX and FDA standards and requirements Other duties as assigned. Commercial Teams Sales, Customer Service, Billing **QUALIFICATIONS/** **TRAINING** Education

High School diploma required - AA/Bachelors degree preferred or college courses in accounting

Skills / Qualifications / Training

* Proficient in Microsoft suite, including Word, Excel, Outlook and Access.

* Strong orientation for detail and ability to build strong customer relationships.

* Demonstrate excellent organizational skills along with the ability to handle multiple tasks.

* Exceptional Communication skills (written and verbal) and strong analytical skills required.

**JOB** **DESCRIPTION** Minimum 3 years Customer Service or Credit and Collections experience required. Proven experience with researching and resolving customer issues. *

* Experience working with data within database environments (Microsoft Access preferred).

* Process improvement experience preferred.

* Experience working in a regulated industry such as medical device or healthcare strongly preferred.


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